Shipping and Returns
Fast delivery is our priority. We understand that you don’t want to wait long for your order, so we make sure you receive your products as quickly as possible. Thanks to our efficient shipping service, you often receive your purchase the very next day, allowing you to enjoy your order without delay!
Shipping Your Package
Do you place an order on a working day (Monday through Friday) before 12:00 PM? Then your order will be delivered the next day within the Netherlands! For our customers in Germany, Belgium, and France, orders placed before 12:00 PM are delivered within 2 business days. All other international orders are delivered within 3 to 5 business days. This way, you receive your products quickly, wherever you are.
We also understand how important privacy is to you. Therefore, we package and ship all of our products discreetly. The packaging contains no references to the contents or our webshop, so you don’t have to worry about privacy during delivery.
This way, you can count on both fast and discreet delivery of your order!
Shipping costs include handling, packaging, and postage. Handling fees are fixed amounts, while shipping costs depend on the order amount. We recommend combining items into one order. We cannot merge two separate orders, so shipping fees will apply to each order. Your package is shipped at your own risk, but special care is given to fragile items.
Our boxes are large enough to ensure your items are well-protected during shipping.
Returns
You have the right to return your order within 14 days of receiving it without providing a reason, as long as the product remains unopened and the seal is intact.
For hygienic reasons, opened or used products cannot be returned. Return costs are the responsibility of the customer.